By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Petite Blooms may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

Privacy Policy

Petite Blooms is committed to the protection of personal information.  Petite Blooms will maintain the integrity of data collection, use and disclosure, accuracy &  security,

Substitution Policy

Images found on this site are used as guides only and may not be exactly the same as the final product.Petite Blooms reserve the right to make fair and reasonable substitutions according to the practical availability of specific flower types.

Will my flowers look exactly like those shown on your website?
No. Images shown on the website are examples only. Arrangements are created on the day of selected delivery using the budget you specify, with a variety of flowers selected fresh from the market. Flowers included in arrangements are dependent on what flowers are in season at the time & no 2 arrangements will ever be the same.

Non-Deliveries

Petite Blooms will try their best to deliver any gift, but we do not guarantee the delivery of any product if one of the following occurs

* Recipient or reception desks refuse to accept delivery of the gift
* Address provided is incorrect OR delivery address is difficult to locate or not sign posted clearly
* Occupants/ recepients are not at the location and do not respond to text messages left

*If there are any not so friendly pets in the front yard of the home- delivery will not be made*

DELIVERY
Petite Blooms will make all reasonable efforts to have the flowers delivered to you on the date they are ordered. However, time is not of the essence under these terms and conditions and Petite Blooms shall not be liable for any failure to deliver or delay in delivery for any reason.

Refunds

Our aim is to deliver all blooms & gifts promptly and in perfect condition. In the unlikely event that there is a problem with your order we have the following guidelines:

    • If the problem is the fault of PB we will either attempt to re-deliver or refund your purchased product, depending on your preferred option.
    • If there is a mistake on the order form e.g. incorrect information,address unclear or not found, PB can not be held responsible if an order is not fulfilled. We will of course work with you to try and correct the issue and make sure that your PB surprise arrives at its intended destination as soon as possible.
    • No refunds after the item has been left for delivery will be made, we are not responsilble if an item goes missing once delivered by us.
    • Refunds will not be given for change of mind, or dislike of colour and arrangement- by checking out you do so with the understanding that no two arrangements are the same and each day is different.

Disclaimer

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Petite Blooms may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.